The trouble with email

Barely into 2013 and already dealing with a larger than usual wave of viruses and spam concerns. The two seem to go hand in hand.  Seems each time a new wave of viruses and viral email botnets come out, then for days and even weeks after we are inundated with fresh...

Why can’t we have knowledge AND communication skills?

I continue to encounter situations where persons in a technical field, computer service, software development,  or website customer service, have demonstrated complete lack of communication skills, and even arrogant and rude behaviour.  Often the person is technically...